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Frequently Asked Questions
Quick answers to common questions about TS Smart Home and our services
How do I download and set up the TS Smart Home app?
How do I pair my first smart plug?
Which smart devices are supported?
How do I create an automation schedule?
Why am I not receiving push notifications?
Can I sign in with Google?
What happens if my Wi-Fi goes down?
How do I unpair or reset a device?
How do I report a bug or contact support?
What is the Developer SDK?
Can I delete my account and all my data?
Are firmware updates applied automatically?
Which phone platforms are supported?
Is it safe to automate high-power appliances?
Still have questions?
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FAQ | TS Smart Home | Techs-Solutions